Privacy Policy

Last updated: July 12, 2025

Introduction

MyGlobby (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to enable financing options for your customers (the “Service”).

Information We Collect

We collect several types of information from and about users of our Service, including:

  • Account and Authentication Information
  • Business and Contact Information (such as company name, owner or representative name, email address and phone number)
  • Financial Information (such as business bank account details and payment processing data)
  • Usage Data (such as how you interact with our platform, features used, and activity logs)
  • Device Information (IP address, browser type, operating system, device identifiers)
  • Verification Documents and Compliance Data (such as business registration, KYC documents, and identity confirmation where legally required)

How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • Provide, operate, and maintain our website
  • Improve your experience on the Site
  • Understand and analyze how you use the Site
  • Communicate with you (including sending updates, promotional materials, and support)
  • Process transactions (if applicable)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Other Services We Use

To operate effectively, MyGlobby integrates with third-party services. These include:

  • Payment gateways
  • Fraud prevention & KYC vendors
  • Cloud hosting, analytics, and CRM tools

Data shared with these services is:

  • Limited to what’s necessary
  • Sent via encrypted channels
  • Subject to strict data protection agreements
  • Never used by third parties for unrelated purposes

How do we protect your information?

We apply strict security measures to protect your information, including:

  • Secure infrastructure hosted by industry-leading providers
  • Encrypted data transfers (HTTPS, TLS)
  • Multi-factor authentication for access
  • Access control based on least-privilege principles
  • Continuous security monitoring and regular audits

How Long We Keep Your Data

We retain data only as long as necessary for:

  • Fulfilling our service obligations
  • Regulatory, tax, and audit compliance
  • Dispute resolution and fraud prevention

Once no longer needed, data is securely deleted in accordance with applicable laws.

Do We Use Cookies?

We use cookies and similar tracking technologies to understand how users interact with our Service, store preferences, and improve user experience. You can configure your browser to refuse cookies or alert you when cookies are being sent.

Children’s Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover such data has been collected inadvertently, we will delete it promptly.

Changes to This Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page with a revised “Last updated” date. We encourage you to review it regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]